Ultimate data transfer and Card to Cloud service
Compatible with Android and iOS operating systems, 1O1O’s one-stop handset data-transfer solution helps you move info and content from old to new mobile device with the utmost ease.
Device data transfer#
High-speed transfer of data from one handset to another
Card to Cloud*
Helps you back-up your old phone/SD card to the cloud, after which you can access your data anytime, from anywhere
WhatsApp information transfer^
Helps you transfer messages from WhatsApp
Change to a new phone without hassle!
Compatible with Android and iOS operating systems
No data or records left in the data transfer device
Access your data such as photos, video clips, music files and so on with the utmost ease
| # Ultimate data transfer & Device Diagnosis Service terms & conditions | |
| • | The service is applicable only to 1O1O customers and is currently available to major mobile OS platforms and certain device models. Please contact our shop staff for details. |
| • | Content-transfer lead time may vary according to handset model, and depends on respective volume of content. |
| • | Data-transfer effectiveness is determined by device model. Not all types of data and/or content can be transferred with the same degree of success. CSL Mobile Limited adopts best practice but cannot guarantee all data and/or content is transferred without loss. |
| • | The customer is responsible for backing up data and/or content on a mobile device before using data transfer, Device Diagnosis or Data Erasure Function. |
| • | CSL Mobile Limited expressly disclaims any liability for any loss (including loss of data and content) or damage (including damage to mobile devices) suffered by the customer or any other persons arising, directly or indirectly, from the data transfer and/ or Device Diagnosis and/ or Date Erasure Function. |
| • | CSL Mobile Limited shall, at its discretion, not proceed with data transfer nor Device Diagnosis nor Data Erasure Function. In the event of dispute, CSL Mobile Limited’s decision shall be final. |
| • | Data erasure was certified by SGS Limited for Responsible Recycling (R2) standard |
| • | The service is provided by Ecollect Limited. |
| * Card to Cloud Service terms & conditions | |
| • | The service is applicable to specific model of mobile device or SD card. Please contact our shop staff for details. |
| • | Back up time to Cloud may vary according to model and depends on volume of content. |
| • | Data-transfer effectiveness is determined by device/SD Card model. Not all types of data and/or content can be transferred with the same degree of success. CSL Mobile Limited adopts best practice, but cannot guarantee all data and/or content is transferred without loss. |
| • | The customer is responsible for backing up data and/or content on a mobile device before using Card to Cloud Service. |
| • | CSL Mobile Limited expressly disclaims any liability for loss (including loss of data and content) or damage (including damage to mobile devices) suffered by the customer or any other persons arising, directly or indirectly, from the data transfer Function. |
| • | CSL Mobile Limited reserves the right, at its discretion, not to proceed with data transfer Function. In the event of dispute, CSL Mobile Limited’s decision shall be final. |
| • | You should arrive at a designated csl shop 10 to 15 minutes before your appointment. If you are 30 minutes late, or fail to attend an appointment without notice, the free service becomes invalid. |
| • | Card-to-Cloud Service does not include payment for cloud subscription, purchase fees or mobile data charges arising from back-up activity. |
| • | Customers can only book one time slot at a time. |
| • | The service will transfer data from one phone to another during each appointment. |
| • | The service is applicable only to designated 1O1O customers; please contact our shop staff for details |
| • | This service is applicable to customers with designated reservations (Value$298). |
| ^ WhatsApp information transfer service terms & conditions | |
| • | WhatsApp information transfer service is provided by Backuptrans Studio. |
| • | After transferring WhatsApp-based photos, videos and documents from old to new handset, you may need to use other applications to access them. |